Our ability to edit customer-provided files differs with each order and is based on file type and set-up. If your file requires minor adjustments for printing, additional charges will be incurred.
If more time-consuming edits are necessary, we offer a basic graphic design service. It is billed at $75.00 per hour with a minimum of $20 per order.
This service is for basic typesetting and design based on a customer supplied sample.
Our team of highly skilled in-house graphic designers are here to help
make your vision a reality.
Our basic typesetting and design service fees are $75.00/hour.
We also offer
creative “concept” design as well.
This is billed at $100.00/ hour rate.
If you require or are wanting pictures or images added to your design, we have many stock images available for an additional fee.
A proof is a document used for visual inspection to ensure that the layout, information and colors of your document are exactly how they are intended to be printed. A proof is made prior to sending the document to production for final printing. If you are utilizing our design services, we will provide a digital PDF proof via email. If you are sending us a file for printing, we will not send you a proof and your job will be sent immediately to production.
After discussing your design request, we will provide you with an initial quote
for the design services based on the information you have provided.
We will create a digital proof that will be sent via email.
A hard copy proof can be provided for an additional fee.
Standard digital items (e.g. flyers, business cards, posters, flat / folded cards)
include 1 digital proof with two minor revisions* included in the initial quoted design/typesetting fees. Additional proofs will be charged at a minimum of $5 each based on the changes requested.
As the customer you are responsible for reviewing all proofs for any errors, including, but not limited to spelling and grammar. If you are viewing the proof on a mobile device, proof colors may appear distorted. To view proof correctly you may have to open and view on a laptop or desktop computer. Presque Isle Printing will not be held responsible if your job requires a reprint due to errors not found in proofing.
(See Proof Approval Form to the Right).
Your approval of the final proof is the best assurance you have that every aspect of your design is correct and that everything reads and appears the way YOU intended. Things move fast and mistakes can and sometimes do happen. It benefits everyone if errors are caught in the proofing process rather than after the job is completed.
After your emailed or signed approval is received your order is sent IMMEDIATELY to production and no further edits or changes can be made. If changes are required after approval, you are responsible for the reprint charges.
*Minor changes are defined as changing a short text phrase or grammatical error. Moving, adding photos and text to the page or changing the orientation means we are doing layout changes and is considered a major revision and will incur additional fees based on the revisions needed.
How to Set up digital files to ensure great printing results when working with a commercial printer!
Do not subset fonts. All fonts must be totally embedded. Do not apply any compression. Be sure graphics are correct color mode (CMYK, grayscale, spot color, etc.) and resolution (300dpi or higher). Color management should be disabled. Printer marks are not required, but if used, they should be 0.25” from outside of trim (we would prefer that you do not use them unless your file includes a bleed.) Preferred PDF format is PDF 1.5/Acrobat 6 or higher.
Be sure to supply all fonts and graphics by packing your document. Use the “package for service provider” (See graphic below) process in the FILE menu. Please make sure all colors used in the document are of the correct type: CMYK colors for 4-color printing, Pantone colors for spot-color printing and Black ONLY for black and white printing. (DO NOT use RGB colors!) If you are printing in grayscale only, please do not use “colors” for shading in your document: use a percent “screen” of black instead. Bear in mind that any transparency effects applied in your document will be flattened. As a rule, try to avoid InDesign transparency effects: they are largely incompatible with our PrePress RIP and your document may print darker or look slightly different than expected.
Please convert all fonts to outlines/paths, particularly if your file was created on a Mac. This will ensure there are no font matching problems and that your fonts will look the way you expect them to. Please supply all linked, unembedded images (such as a photo placed into the document). Please make sure color mode is CMYK and if the file is meant to be printed in grayscale, please convert all colors to grayscale. Please make sure the color mode of imported images (if any) is also correct (CMYK, grayscale). If meant to be printed in color, please make sure all colors used in the document are of the correct type (CMYK for 4-color printing, spot colors for spot color printing). All transparent effects must be flattened. We prefer EPS files over “native” (.ai) files.
We prefer JPG or native Photoshop documents (.psd). Images meant to print in full color should be set to CMYK mode and be sure the file is a minimum of 150 dpi/ppi (300 dpi preferred) at the final reproduction size. GIFs and JPEGs (particularly images acquired from the internet) are generally insufficient quality for print reproduction. You are 100% responsible for the quality, or lack thereof, of any printouts we make if the problem is related to the resolution of your images).
To download your design as a print file, click the download button at the top right-hand corner of the screen(See graphic above). This will display the download menu, with a handful of options for how to publish your design. Click the PDF: for print button to get a print quality file (do NOT choose the PDF: standard button).
We can produce anything from as small as 2” square to as large as
24” X 36” posters to typical sized banners and everything in between.
Depending on the job, there may be some limitations.
See Photos Below for common print sizes.
Every job has a different turnaround/production time. We are also always updating our production and design schedule.
Our average turnaround for standard printing project is 3-5 days from when we receive a proof approval or supplied artwork from the client.
Customers receive a digital PDF proof via e-mail on every job we design.
Jobs DO NOT go to production until approval from the customer is received.
Turnaround times start from the time we receive your print ready file or approval. If a job has revised files, is placed on hold, or is awaiting proof approval the turnaround begins after approval is given. Orders that are received after 1:00pm will be schedule for the following days production/design schedule.
Our turnaround times refer solely to production. Please keep in mind that the printing of your project depends on many factors, such as, but not limited to our production schedule, availability of a machine, availability of paper stock in our warehouse, and other factors beyond our control. Once the job production is complete it may take up to one business day for orders to be available for pick-up. It is our goal to release all jobs as soon as the completion of production allows.
Please note that changes/revisions to active orders will delay turnaround.
Orders will not be scheduled for production until we receive a print-ready file. If the order requires our DESIGN SERVICES for the layout, we are not able to start the designing process until we receive all the necessary information to start the design.
Please call us at (814) 833-9020 to discuss options for time-sensitive orders.
We are committed to meeting all customer deadlines to the best of our ability.
Please inquire for turnaround time on custom items. In certain cases, we can offer quicker turnaround times at an additional cost (Rush Fee). Due to some printing processes, Rush Service is not available on all products.
Please call us at 814-833-9020, to discuss options for time-sensitive orders.
We do not offer traditional photo processing.
We specialize in high-volume commercial printing only.
There are minimum quantity for most standard marketing items including posters, flyers, brochures, and flat / folded cards. Price breaks are quantity-based (250, 500 or 1,000). Custom and offset items such as envelopes, stickers/labels, coated business cards, and die cut items may require a minimum order of 500 to 1000 pieces. It is best to contact us to see if your project meets our minimum order requirements.
We love to help! Call us Monday-Friday 9am – 3pm at 814-833-9020.
Presque Isle Printing Services, LLC
4318 W Ridge Road, Erie, PA 16506 US
M-F 9am-3pm (814) 833-9020
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